This policy explains what personal data Vidlore handles, why, and what you can do about it. The controller is MS Digital s. r. o., Romanova 1679/27, 851 02 Bratislava, Slovakia, Company ID (IČO) 53135172, VAT ID SK2121308046, registered in the Commercial Register of the City Court Bratislava III, section Sro, entry no. 146892/B. Contact us about privacy at contact@vidlore.ai.
What we collect
- Your account: name, e-mail address and a password we store only as a hash; or, if you sign in with Google, the name, e-mail address and picture Google shares.
- What you give us: topics, directions and edits, messages to the editor’s AI, channel settings, and footage or photos you upload.
- What we make for you: research notes, scripts, narration, images, clips, thumbnails and rendered videos, kept with your projects.
- YouTube channels you connect: the channel’s ID, name and picture, and an access token we keep encrypted (see below).
- Billing: your plan, payments, country and tax details. Card details go to our payment provider, never to us.
- Technical data: IP address, browser and times of requests, kept in logs for security and to fix errors.
Why we use it
- To provide Vidlore: make, edit, store and publish your videos (performing our contract with you).
- To bill you and keep accounting records (contract and legal obligation).
- To keep Vidlore secure, prevent abuse and fix errors (our legitimate interest).
- To answer you when you write to us, and to send you messages about your account and the service.
- To tell you by e-mail about new features and offers for Vidlore (our legitimate interest). Every such e-mail has a link to stop them, and you can turn them off in Settings.
- To send the newsletter to those who signed up for it on the site or in the app (your consent, recorded with the time you gave it). Every issue has an unsubscribe link.
- To answer support requests sent from the app or the contact form, and keep the conversation so we can help further.
We do not sell your data and do not use it for advertising. Vidlore makes your videos automatically, but it makes no decisions about you that have legal or similarly significant effects.
Training our AI
To make Vidlore better, we use what it makes for you (videos, scripts, narration, images, clips and the edits you make to them) to improve Vidlore and to train and test our own AI models (our legitimate interest). We do not use what you upload or write yourself for this, and we do not publish your videos or show them to others as they are. Where this material contains personal data, you can object at any time by writing to contact@vidlore.ai; we then stop using your new projects for training.
Please do not upload sensitive personal data (about health, religion, political views, sexual life and similar) that your video does not need. If it reaches us by mistake, tell us and we delete it.
Who processes it for us
To make your videos we send the content of your projects to service providers who process it on our behalf, under contract:
- AI providers for research, writing and checking (Anthropic), narration (ElevenLabs), and images and clips (fal, Higgsfield).
- Hosting, servers and storage for the website, the database and video rendering.
- Google, for signing in with Google and for publishing to YouTube.
- TikTok and Meta (Instagram), when you connect an account there to post your shorts.
- Our payment provider, and an e-mail provider for messages we send you.
If Vidlore or MS Digital s. r. o. is ever sold or merged, your data passes to the new owner under this policy; we will tell you before that happens. We also give data to courts and authorities where the law requires it.
To find footage, Vidlore sends search words (not your personal data) to public archives such as Wikimedia Commons, Openverse, Pexels, Pixabay, NASA and DVIDS. Some providers are in the United States; transfers there are covered by the EU–US Data Privacy Framework or the EU standard contractual clauses. We can send you the current list of providers on request.
YouTube
Vidlore uses the YouTube API Services. By connecting a channel you agree to the YouTube Terms of Service, and Google handles your data under the Google Privacy Policy.
- With your permission, Vidlore reads which channel you connected (its ID, name and picture) and uploads the videos you choose to publish, with their title, description, tags and thumbnail. It does nothing on your channel unless you ask it to.
- It also reads the statistics of the videos you published through Vidlore (views, likes, comments, watch time, how long viewers stay, where they come from and, on monetised channels, estimated revenue) from the YouTube Data API and YouTube Analytics, to show them to you on the Analytics page. They are fetched when you open that page and kept for a few minutes. When you change a thumbnail through Vidlore, we note the video’s view count at that moment so you can compare thumbnails.
- The access token Google gives us is stored encrypted and used only for those uploads.
- We do not share data from your channel with anyone else.
- You can remove Vidlore’s access at any time: in Vidlore under Settings, Connected accounts, Disconnect, or on your Google account’s third-party access page. When you disconnect in Vidlore, we revoke the token at Google and delete it and the channel data straight away.
Vidlore’s use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
TikTok
When you connect a TikTok account, TikTok asks you to allow Vidlore to see your basic profile, to post to your profile and to read your posted videos. By posting through Vidlore you agree to TikTok’s Music Usage Confirmation, and TikTok handles your data under its own privacy policy.
- We keep the account’s ID, name, username and picture, and the access tokens TikTok gives us, stored encrypted.
- Vidlore posts only the shorts you choose, with the caption and settings you pick (who can see it, comments, Duet, Stitch, a promotion label), at once or at the time you set. Every post is labelled as AI-generated.
- It reads the views, likes, comments and shares of the videos you posted through Vidlore to show them in Analytics; they are fetched when you open the page and not stored.
- When you disconnect the account in Settings, we revoke the access at TikTok and delete the tokens and the account data straight away. You can also remove Vidlore in the TikTok app under Security and permissions.
When you connect an Instagram professional account, Instagram asks you to allow Vidlore to see your basic profile, to publish to your account and to read the insights of your posts. Meta handles your data under its own privacy policy.
- We keep the account’s ID, username, name and picture, and the access token Instagram gives us, stored encrypted.
- Vidlore publishes only the shorts you choose, as Reels with the caption you write, at once or at the time you set. Instagram fetches each video from a private link that expires after a day. Every Reel is labelled as made with AI.
- It reads the views, likes, comments and shares of the Reels you posted through Vidlore to show them in Analytics; they are fetched when you open the page and not stored.
- To delete this data, disconnect the account in Vidlore under Settings, Connections, or remove Vidlore in Instagram under Settings, Apps and websites. Either way we delete the token and the account data straight away; you can also write to contact@vidlore.ai and we delete it within 30 days.
How long we keep it
- Account and projects: while your account exists. When you delete a project or your account, the data is deleted, and removed from backups within 30 days.
- YouTube, TikTok and Instagram access: until you disconnect the account or delete your account with us.
- Shorts set to post later: until they are posted or called off.
- Billing records: 10 years, as Slovak accounting law requires.
- Logs: up to 90 days.
Keeping it safe
Only people who need your data to run Vidlore can reach it, and they are bound to keep it confidential. Connections are encrypted, passwords are stored only as hashes, and YouTube, TikTok and Instagram tokens are encrypted. If a breach puts your data at risk, we tell you and the supervisory authority as the law requires.
Cookies
Vidlore uses only the cookies it needs to work: one that keeps you signed in, and a short-lived one while you connect a YouTube channel. The editor remembers its layout in your browser’s storage. We use no advertising, analytics or tracking cookies, so there is nothing to consent to; if that changes, we will ask you first.
Your rights
You can ask us for a copy of your data, to correct or delete it, to limit or object to how we use it, or to receive it in a portable form. Write to contact@vidlore.ai. You can also complain to the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk) or the authority where you live.
Children
Vidlore is not meant for anyone under 16, and we do not knowingly collect their data.
Changes
If we change this policy in an important way, we will tell you by e-mail or in Vidlore before the change applies.